Privacy Policy

This Privacy Policy explains how Heel Europa collects, uses, and protects information when you visit heeleuropa.com, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller & What We Collect

Heel Europa operates as the data controller for this Website. We may collect usage data such as IP address, browser type, pages visited, and referring URLs via analytics tools. We also collect name and message content submitted voluntarily through our contact form, as well as cookies placed on your device to improve functionality. We do not collect sensitive personal data, financial information, or data from minors under 16.

2. Legal Basis & How We Use Your Data

We process data under Legitimate Interests for analytics and security, and Consent for non-essential cookies. Your data is used to operate and maintain the Website, improve our content, and respond to contact form submissions. We do not sell or share personal data with third parties for marketing purposes.

3. Cookies & Data Retention

Our Website uses essential cookies for functionality and analytical cookies to understand traffic. Non-essential cookies are placed only with your consent via our cookie banner, which you may withdraw at any time through browser settings. We retain personal data only as long as necessary. Analytics data is typically anonymised or deleted within 26 months.

4. Your Rights & International Transfers

Under GDPR, you have the right to access, correct, delete, restrict, or port your personal data. To exercise these rights, please use the contact form on our Contact page. Where data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses are in place per GDPR Chapter V.

5. Changes to This Policy

We may update this Privacy Policy periodically. The revision date will always appear at the top of this page. Continued use of the Website after any update constitutes acceptance of the revised policy.